HENRY COUNTY, Mo. More questions than answers surrounding why 911 dispatchers sent three Clinton Police Officers to the wrong house Tuesday night putting them in the line of fire of a deadly criminal.
The call came in to the Henry County Emergency Center from a location in Windsor almost 20 miles away from Clinton. Sending officers to the wrong house turned into a fatal mistake.
"Somebody called 911. When it was attached to the incident the address that was given to the officers that was attached was to the address here in Clinton Missouri," said Sgt. Bill Lowe with Missouri State Highway Patrol.
Three officers, including Officer Ryan Morton went to make sure everyone at a house on West Grandriver was safe. It turns out no one at that house called for help.
"At no time did the person that was speaking at Windsor indicate that the address they were presently at was in Clinton," explained Lowe.
Officers, followed procedure by double checking the address dispatch gave them. Then, they went back to the house. That's when they crossed into the line of fire of a man, James Waters, wanted in a rape investigation.
"What happened when somebody called in the computer, I can't speak intelligently on how the 911 system connects the addresses but when it connected the address it connected the address here in Clinton," he said.
Investigators are still trying to figure out how the dispatchers could have mixed up the location of the call and sent officers to the wrong house.
"We want to make sure that we're getting the correct information and figure out where that information was misinterpreted or through the system and how it works," said Lowe.
They are working to retrace how and where the call came from and why the address came up tied to a location 20 miles away if no one who called gave operators an address.
"We want to make sure that we've looked at every avenue and figured out. What happened in particular," he said.
At this point investigators can't confirm if there was a glitch in the emergency system.